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For everyone that works in the field of information technology (IT), you will understand everything I have to say. IT’s role in the workplace is that of an enabler. People come to you for the help they need to make their day run more smoothly. The job of an IT person is to make it easier for people to do their work. Although very rewarding, this job does have a fair share of down sides.

IT is known as a thankless task. When everything is running smoothly, no one says anything. There are no complaints, but there are also no compliments. On the flip side, when something goes wrong you will have many complaints. Even if you fix the problems, you will rarely receive any kind of gratitude. It is not everyone’s fault that they don’t say thank you. People are busy and want to get back to work.

As long as you understand both sides of the job, you will definitely have a good day. Below are some tips to help you get through your day.

  1. Learn to Let Things Go: Even if you are knowledgeable and correct about any situation, your co-workers will only understand what they see in front of them. Remember that to their knowledge, there is something that just doesn’t work. Avoid technical jargon and give them the best solution you can.
  2. Take Your Time: Your co-workers will want instant gratification. That’s okay. At the same time, do not rush your work. Rushing will lead to more mistakes and may create more work for you.
  3. It Is Okay to Not Know: No one knows everything. If you don’t know how to fix something, do some research. Even if your research doesn’t give you all of the answers, you may find enough to make a very educated guess.
  4. Listen Carefully: Your co-workers might give you a laundry list of problems. When you write everything as a list, you will probably notice that the laundry list of problems can be solved with a couple of fixes.
  5. Go For a Walk: Sitting at a desk all day is bad for your back. Staring at a computer screen all day is bad for your eyes. Remember to take a break from sitting and staring at a screen. Ideally, you should walk away from your computer at least every hour. Your back and eyes will thank you.

These tips are not just restricted to people working in the field of IT. I’m sure other people in different lines of work can relate. Feel free to suggest more tips to get through your work day without wanting to strangle anyone or throw your desk out of the window.

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